Knowledgebase
Knowledgebase
Creating a new trouble ticket
Posted by Tam Nguyen on 24 July 2014 02:07 PM

To create a new trouble ticket visit http://helpdesk.orangeusd.org. Log in with your OUSD username and password.

 

Once logged in you can click on "Submit a Ticket". Since you are logged in, the helpdesk software knows your name and email address.

 

Select which site you are at and click Next.

 

Select a priority and fill in the ticket subject and body and click submit.


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